Student Services

Disability Services

How does the accomodation process work?

What the Student Needs to Do
What the Instructors Need to Do
What Disability Services Will Do

Providing equal access is a university-wide responsibility in which Washington State faculty, staff, and students play important roles. The following guidelines help to clarify the different roles of those involved in the provision of accommodations and other services to students with disabilities.

What the student needs to do

  • Confirm that all required documentation has been received and evaluated by Disability Services. Click here for the Guidelines.
  • Come in each semester that you are a Washington State Tri-Cities student to inform us of any concerns or additional needs related to your accommodations and to receive your updated Accommodations Form.
  • Be willing to discuss your accommodation needs and academic concerns with your instructors as needed. Many instructors prefer to work closely with you and are genuinely interested in your success — communicate early and often!
  • Promptly request accommodations as far in advance as possible so Disability Services can work with students, faculty, staff, and other university and community offices to provide the most effective (and timely!) accommodations in accordance with your needs.
  • Check in with the Disability Services Coordinator if there are changes to your disability which may require updated documentation.
  • Inform the Disability Services Coordinator as soon as possible about any concerns you may have about receiving your accommodations; we will work with you to clarify questions and resolve the matter in a timely way.

What instructors need to do

  • Work collaboratively with the student and Disability Services to provide the approved accommodations, consistent with the Accommodations Form.
  • Contact the Disability Services Coordinator if you feel additional accommodations may be needed, if you have questions about how to provide certain accommodations within your course format, or with any concerns you may have related to the process.
  • Know the essential elements of a course or program so that accommodations can be provided consistent with academic standards.
  • Complete and submit a Disability Services Exam/Test Proctoring Request Form for an exam for proctoring.

What Disability Services will do

  • Provide clear information about what documentation is needed to ensure that each student is eligible for accommodations and that the documentation is complete.
  • Help students identify and obtain reasonable accommodations.
  • Update Accommodation Forms each semester for each student who receives accommodations from Disability Services.
  • Maintain student information confidentially and sensitively, according to state and federal privacy laws.
  • Inform you when additional documentation is needed or has become outdated.
  • Explore with you how you’re impacted by your disability and provide further information and/or referrals to other student services who can assist you.
  • Demonstrate professional respect, clear and timely communication, and courtesy in the provision of services to students, faculty and staff.
  • Work collaboratively and positively with students and instructors to resolve questions, concerns and needs for accommodations in an expedient manner.